About
Toni Whitley serves as Annuity Team Lead for Highland Capital Brokerage. With over 13 years of insurance industry experience, Toni is dedicated to helping Highland maintain and grow its relationships with financial professionals.
Toni demonstrates exceptional customer service and attention to detail. She is a subject matter expert on all new business processes, carrier changes, state regulations, company procedures, and industry standards. She acts externally as a liaison between advisors and carriers as well as internally between sales and operations.
Toni began working for Highland as an Annuity Case Manager in 2015. Prior to joining Highland, Toni was a Case Coordinator with Protective Life Insurance for approximately eight years. In this position, she practiced efficient case management of underwriting for state payroll business, conversion of policies to permanent life insurance products, as well as underwriting for rate class changes.
In her free time, Toni enjoys spending time with her family and friends, volunteering at animal shelters, gardening, and other outdoor activities including camping and hiking.